Contact Us
Discover the Story Behind Lizzey Product
Need Help?
Reach us with any of the channels below. Our Support team is available to accomodate your needs.
- support@lizzeyproduct.com
- (770) 652-3135
- NLIZ TRADES LLC 8170 Mall Parkway #1200, Lithonia, GA 30038
Frequently Asked Questions
What is Seamoss?
Sea moss is a type of red seaweed, also known as Irish moss or Chondrus crispus, that grows in the Atlantic Ocean. It’s a nutrient-dense food, often consumed for its potential health benefits and is also a source of carrageenan, a natural food thickener.
Where do you source your seamoss from?
Lizzey Sea Moss is naturally grown in the clean, warm Caribbean waters of Jamaica. Rich in essential vitamins and minerals, it’s a powerhouse superfood your body will love. From supporting thyroid health and boosting brain function to clearing nasal congestion and strengthening your immune system, Lizzey Sea Moss helps keep you energized, balanced, and feeling your best naturally.
How should I consume Sea Moss?
For everyday wellness, the suggested serving is 2 tablespoons per day. To stay consistent and get the full benefits, you’ll want about 2 jars of Lizzey’s True Sea Moss Superfood each month. It’s super easy to add into your routine—eat it by the spoonful or mix it into smoothies, teas, soups, or even recipes as a natural thickener. It’s flexible, tasty, and packed with nutrients!
What are the benefits of taking Sea Moss?
Lizzey’s Wildcrafted Sea Moss is packed with natural minerals and nutrients like iodine, potassium, calcium, and vitamins A, C, and K—everything your body needs daily. Think of it as nature’s multivitamin, without any synthetic stuff. It’s great for boosting your immune system, improving skin health, supporting digestion, and keeping your thyroid in check.
Can I use Sea Moss on my skin or hair?
Absolutely! Lizzey’s Wildcrafted Sea Moss Gel works wonders for your skin and hair. You can apply it as a face mask or mix a small amount into your favorite skincare or haircare products like lotions, serums, or shampoos. It helps deeply hydrate, soothe inflammation, and improve the texture of both skin and hair. For the best glow and results, use it both topically and internally—healthy skin starts from within!
What payment options do you accept?
We accept all forms of Visa, Mastercard, Zip Pay, Stripe and PayPal for online purchases.
How long does it take for my package to arrive?
The time for your package to arrive can vary greatly based on the destination country, the shipping service you paid for, and other factors including how long it takes your package to clear customs. For international, shipping is done within 15 to 30 working days.
How do I know my order has been shipped/ How can I track my order?
Once your order is shipped, you will automatically receive a shipment notification email with a tracking number. If for any reason you do not receive your shipping confirmation email and your order date within five (5) business days, please let us know by emailing us. We will be happy to find out what is going on with your order
Can I return my product after purchase?
No Return Policy
Due to the perishable nature and personal care use of our Sea Moss products, we do not accept returns or exchanges to ensure the highest levels of quality, safety, and hygiene for all customers.
However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and your order number. We’ll gladly work with you to make it right by sending a replacement
Your satisfaction matters, and we’re here to help!
I haven't received a confirmation email, what should I do?
What is your return policy/ can I return or exchange an order?
Full-priced items may be returned for a refund if the product is in brand new condition, with original packaging and proof of purchase or exchanged within seven (7) days of receipt of your order. Sale items are final and cannot be returned or exchanged. All returns will incur $10.00 USD processing fee that will be deducted from your refund amount. Exchanges are always complimentary and free of charge.